Refund and Returns Policy

At Beauty World International, we are committed to providing premium-quality beauty instruments and ensuring customer satisfaction. Please review our return and refund policy below for wholesale orders.

Eligibility for Returns

We accept returns for the following reasons:

  1. Defective or Damaged Products:
    If you receive a product that is defective or damaged during shipping.
  2. Incorrect Shipment:
    If the items you receive do not match your order.

Conditions for Returns:

  • Items must be unused and in their original packaging.
  • A return request must be submitted within 7 days of receiving the order.

Steps to Initiate a Return

  1. Contact Us:
    Email us at info@beautyworldinternational.com or WhatsApp at +1234567890 with:

    • Order number
    • Description of the issue
    • Photos of the damaged or incorrect items

  2. Approval:
    Once your return request is reviewed and approved, we will provide instructions for returning the item(s).

  3. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong items shipped).
    • Ensure items are packaged securely to prevent further damage.

Refund Policy

Refund Eligibility:

  • Refunds are processed for returned items that meet our return conditions.
  • If a replacement is not possible, we will issue a refund.

Refund Method:

  • Refunds will be issued to the original payment method within 7–10 business days after the returned items are received and inspected.

Non-Refundable Cases:

  • Items damaged due to misuse or improper handling.
  • Custom or branded items unless they are defective.
  • Requests made after the 7-day return window.

Exchanges

If you prefer an exchange instead of a refund:

  • Notify us within 7 days of receiving the product.
  • Once the returned product is inspected, we’ll send a replacement.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out: